1. Weekly Payment Schedule
- Our business week runs from 00:00 Monday to 23:59 Sunday.
- Payment statements for completed bookings are sent to drivers via their minicab company on the Wednesday following the end of each week.
- Bookings completed after 23:59 on Sunday will appear in the next week’s statement.
- On 25 December (Christmas Day) and 01 January (New Year’s Day), bookings may include a 25% fare increase, as agreed with the company.
- For the rest of the year, standard rates remain fixed 24/7.
2. Same-Day Payment Option
- Minicab Lane can facilitate same-day payments in special cases.
- Same-day payments are issued at a reduced rate compared to standard fares.
- Drivers opting for same-day payment should note that this rate differs from the standard fare listed on the platform.
3. Platform Service Fee
- Minicab Lane charges a small service fee on each booking to cover platform operations, support, and maintenance.
- The service fee is deducted before the payment is issued to drivers via their minicab company.
4. Tolls and Additional Charges
- Any parking fees, Congestion Charge, ULEZ fees, or other trip-related expenses are paid by the driver or their company.
- Minicab Lane does not cover or reimburse these charges.
5. Independent Operation
- Drivers are self-employed and work for their own minicab company.
- Drivers are responsible for their own tax, National Insurance, and compliance with UK law.
- Minicab Lane acts solely as a booking platform, issuing orders and facilitating payments through the minicab companies.
6. Contact & Support
- For questions about payments or bookings, drivers can contact Minicab Lane support via:
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