Frequently Asked Questions

Yes, all our fares are fixed at the time of booking. There are no hidden charges—even if your flight is delayed or traffic is heavy.

We track all flights in real time. Your driver will adjust the pick-up time based on your actual arrival. 60 minutes free wait time is included after landing.

Your driver will meet you in the arrivals area with a name board. If you prefer curbside pickup, let us know at the time of booking.

We do not supply child car seats or baby seats in our vehicles. However, you are welcome to bring and install your own car seat for the journey. Please see official guidance .

You can pay securely online/Bank transfer when booking, or choose cash directly to the driver. Corporate accounts are also available.